Membership cancellation improvements and supporter portal beta update

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Shared by Flore • January 20, 2023

This update was published on August 9, 2022

😊 People

  • Improved membership cancellations from the control panel:

Memberships tied to recurring donations can now be canceled through the control panel.
In the settings of an Active membership tied to a recurring payment, you will now see a "Cancel membership" button in the lower-right corner. When clicked, you'll see a friction modal indicating that canceling the membership will:

Cancel the associated recurring donation. A recurring donation cannot be re-associated with a membership once it's been canceled

Schedule the cancelation for the end of the current billing cycle. After cancelation, the membership will remain active with an expiration date of the end of the current billing cycle. More here in documentation

💸 Finances/Supporter portal

  • Released an update to the Supporter Portal beta which includes more features for donation and membership management as well as portal appearance read detail here